At STEPPIN OUT, your privacy matters to us. We collect and store customer data solely to provide the best possible shopping experience, in full compliance with applicable privacy regulations. We do not sell or share your personal data with third parties for marketing purposes.

What Data We Collect

• Personal details: name, address, phone number, and email address
• Customer passwords (stored in encrypted format — we cannot view your password)
• Copies of communications made via email, post, social media, or SMS
• Technical data: IP addresses, device/browser information, geolocation data, and site usage statistics

How We Use Your Data

• To process and fulfill your orders
• To personalize your shopping experience
• To provide customer support
• For direct marketing, where you have given consent (see below)
• For internal statistical analysis

Direct Marketing

We send a regular email newsletter to customers who have opted in. You can withdraw consent at any time via the unsubscribe link in any newsletter, through your account settings on our website, or by contacting us directly.

We may occasionally send marketing material by post. If you'd prefer not to receive this, please contact us and we'll remove you from our mailing list.

We do not sell or share your personal data with any third party for their own marketing purposes.

Third-Party Service Providers

To operate our business, we share limited personal data with trusted third-party providers, including courier and shipping services, payment processors, and IT contractors. These parties are only permitted to use your data to perform services on our behalf.

Third-party platforms such as Google and Facebook may track your visit to our website to gather analytics and serve relevant advertising. STEPPIN OUT does not provide your personal data to these companies directly. Please refer to their respective privacy policies for details on how they handle your data.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request that we stop or limit processing of your data
• Request deletion or anonymization of your personal data

To exercise any of these rights, please contact us at steppinoutstore@gmail.com or call (416) 481-0999.

Data Storage & Retention

• Customer data is stored securely in an encrypted database accessible only to STEPPIN OUT
• We retain personal data only for as long as necessary and in accordance with applicable law
• Dormant accounts are routinely anonymized